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Community works! - A simpler way to manage Orion email alerts

Level 18

First of all, mad props to byrona for sharing this tip with the community.  I know there’s a lot of you already using this simplified email alert management trick, but I wanted to make sure to spread the word just in case.

Here’s how it works.  Instead of configuring static email addresses in the To: field of your Orion Advanced Alert notifications, use a variable (a.k.a macro).   The value of this variable can be a custom property.  

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In byrona’s case, he wanted to have emails sent to the “Primary Contact” or owners of each of the nodes in the event of an issue, so he created a custom property called “Primary Contact” and entered this value for each of his nodes.   Then, when setting up alerts, he used the ${Node.PrimaryContact} variable to specify the To: address.

Simple, right?  But, you wonder as you lie awake at night, what happens if the Primary Contact hasn’t been filled in on some nodes?  Does alerting die slowly?  Well, as jainsworth verified, blank fields don’t break email alerts.  The emails just don’t get sent out for those nodes.  Sleep well.

If this gives you a few minutes back in your day and you want some community karma for yourself, please don’t be shy, share your tips and tricks with the community!

1 Comment
razafindrakotov
Level 7

brillant!!!

Thank you!!

About the Author
Standing side by side with teammates, jumping up and down, waiting to exit the tunnel as tens of thousands of fans rise to their feet and erupt with the thunderous roar of clapping in unison...this was one of my fondest memories from my time at the University of Texas. Unfortunately, I was just one of the clapping fans. At five foot eight and a buck fifty, it's probably better that way. I will spare you the long job history... Before I went to the dark side (of product marketing):  IBM RS6000 division  IBM Global Services Transitioning (the force was strong):  Tivoli Systems (assimilation into IBM) May as well have been Darth Vader: PentaSafe (startup acquired) -> NetIQ Identity Mgmt Division in Sun Microsystems SolarWinds - 2nd PM UnboundID SolarWinds (Yes, I couldn't stay away, so I'm back!) So, I've now been at SolarWinds for a long time (especially if you don't count my brief sabbatical) - long enough to have been involved in PM'ing virtually every Orion platform-based product in the portfolio. More than you ever wanted to know about me... I could eat sushi every day. I prefer Cabernets and Merlots over Pinots, despite the guidance from Sideways fanatics. I've intentionally avoided playing WoW for fear I would never stop. I disagree vehemently with my wife that watching college football all day Saturday and then NFL all day on Sunday is excessive. 
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