UPDATING ADOBE READER AND ACROBAT PRO TO 11.0.10 WITH DEFAULT MSP PACKAGE DOES NOT WORK - UPDATE IS RECOGNIZED AS NOT APPLICABLE

Clarification, exactly which package are you using?

The "Adobe Packages" node contains Full Installer packages for *READER* only. They will not update an Acrobat Professional installation.

The "Adobe Systems, Inc. Packages" node contains content published by Adobe. There are four different catalogs available from Adobe:

• Adobe Systems Acrobat 11 Catalog
• Adobe Systems Acrobat 10 Catalog
• Adobe Systems Reader 11 Catalog
• Adobe Systems Reader 10 Catalog

If you are trying to update Adobe Acrobat Professional installations, you must be using content from the Adobe Systems Acrobat 11 Catalog.

The Adobe Reader updates will NOT update an Acrobat Professional installation.

Beyond that, Acrobat Pro updates have traditionally been incremental, so I would expect that the Acrobat 11.0.10 update will only update Acrobat 11.0.9 systems. Anything earlier would likely first need to be incrementally updated to get to 11.0.9.

I am using the "Adobe Systems, Inc. Packages" node.

• Adobe Systems Acrobat 11 Catalog
• Adobe Systems Reader 11 Catalog

I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)

Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior. But, in short, I've rarely seen a package reported as NotApplicable when it actually was, so the better question here is not "What's wrong with the package?" but rather "What's wrong with the target system(s)?"

Note: You cannot edit Applicability or Installed Rules for an MSP-based package because those rulesets are not used. The detection logic is contained within the MSP itself.