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The following vendor catalogs could not be downloaded including...

Problem:

The following error is displayed when attempting to synchronize Third Party Catalogs

                The following vendor product information was discovered including...

                The following vendor catalogs could not be downloaded including...

                Dell Business Client Update Catalog with error Access is denied

                Dell Server Updates Catalog with error Access is denied

                EminentWare Update Catalog with error The type initializer for 'Microsoft.UpdateServices.Internal.UtilConstants' threw an exception.

                Hewlett-Packard Client Updates Catalog with error Access is denied

                Hewlett-Packard Server Updates Catalog with error Access is denied

Solution:

Verify that the local users group has read permission to the following registry key.

                HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services\Server

This error can occur if Windows Update Services Service Pack 2 was applied after EminentWare was installed.

-Sean

  • As a follow-up, this scenario may also occur after installation of KB2720211, or anytime WSUS is installed/reinstalled/upgraded on a machine where Patch Manager is already installed. Patch Manager sets the ACL on this registry key at installation, but WSUS deletes and recreates the key, without the ACL change.