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Level 9

Failed to publish [Package name]. CreateDirectory failed

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I've just installed the Patch Manager upgrade 1.85.490. But now have what appears to be 2 issues.

  1. The Server Manager no longer loads the Windows Server Update Services snap-in.
    1. I get an error saying that MMC has detected an error in a snap-in and will unload it.
    2. I read the article Adding PM snap-in to MMC and tried the fix but this didn't fix my problem.
    3. This is a lesser issue than #2.
  2. I'm now getting an error when publishing updates to WSUS.
    1. This is the error message.  Package: [Package name] Status: Failure Message: Failed to publish [Package name]. CreateDirectory failed.
    2. The Patch Manager Console loads fine without error
    3. I read this article Issues with latest WSUS update (wsus-kb2720211) and tried some of the suggestions but have had no luck.

KB2734608 update is installed already. A re-install of this fails with a 1603 as does an attempt to install KB2720211.

I'm getting Event ID's 12002, 12012, 12032, 12022, 12042, 12052 and 13042 for Windows Software Update Services.

I'm getting a System Service MSSQL$MICROSOFT##SSEE Not Available.

Any assistance greatly appreciated.

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1 Solution
Level 9

This problem has been fixed. These were the steps followed to repair WSUS.

  • Using WSUS30-KB972455-x64.exe, uninstalled WSUS SP2 from the PM server.
  • Granted the Datagrid Server service account the sysadmin role in SQL for the instance of the WSUS database.
  • Using the WSUS30-KB972455-x64.exe and the Datagrid Server service account I re-installed WSUS SP2
  • Re-applied the patch KB2734608.
  • Set the application pool for WSUS to .net4.0

Not entirely sure what was broken and why this process fixed it but it did.

View solution in original post

2 Replies
Level 9

This problem has been fixed. These were the steps followed to repair WSUS.

  • Using WSUS30-KB972455-x64.exe, uninstalled WSUS SP2 from the PM server.
  • Granted the Datagrid Server service account the sysadmin role in SQL for the instance of the WSUS database.
  • Using the WSUS30-KB972455-x64.exe and the Datagrid Server service account I re-installed WSUS SP2
  • Re-applied the patch KB2734608.
  • Set the application pool for WSUS to .net4.0

Not entirely sure what was broken and why this process fixed it but it did.

View solution in original post

Here's a Solarwinds KB article that has more information regarding your first issue with the MMC snap-in.

http://knowledgebase.solarwinds.com/kb/questions/4448

The second issue does look to be caused by a problem with WSUS itself. Have you tried restarting the server yet? Did you confirm the WID is running?

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