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Level 11

Verb "ScheduleListResources" only works for few hours after agent installation

Hello,
The powershell verb "Orion.Nodes/ScheduleListResources" to list ressources for an agent does not always work
http://solarwinds.github.io/OrionSDK/2020.2/schema/Orion.Nodes.html#schedulelistresources


1- ScheduleListResources to obtain a taskid
2- GetScheduledListResourcesStatus on this taskid : will stay in 'unknown" forever


It only works a few hours after the installation of the agent, but after that, it will never works.

PS E:\Local\Solarwinds> $result = Invoke-SwisVerb $swis "orion.nodes" "ScheduleListResources" 3178
PS E:\Local\Solarwinds> $result
xmlns #text
----- -----
http://schemas.datacontract.org/2004/07/SolarWinds.InformationService.Contract 34211f82-563a-4f0d-8...

PS E:\Local\Solarwinds> Invoke-SwisVerb $swis "orion.nodes" "GetScheduledListResourcesStatus" @($result.'#text', 3178)
xmlns #text
----- -----
http://schemas.datacontract.org/2004/07/SolarWinds.InformationService.Contract Unknown


I have tested and reproduced this problem for month and on thousands of agents (4500)

Maybe it's a plugin or update or something else which arrive and block the good execution of "ScheduleListResources"

 

I need to rediscover resources for ~500 agents, and it does not work. Solarwinds "support" does not support this

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2 Replies
Product Manager
Product Manager

Can you share a fresh collection of Orion Diagnostics and Agent Diagnostics privately with me? 

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Hi Tony, 

Sure  ! 

I will provide you logs for a linux and a windows agent

For solarwinds servers, main server is enough or do you need logs from APE where node is polled too ?

 

thanks

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