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Level 8

Solarwinds HP ITMS integration

Hello experts,

We use Solarwinds for monitoring our networkand HP ITSM as our ticketing system. We would like to integrate the two tools.

We want to ensure that alerts generated by Solarwinds are sent to our servicedesk tool(HP ITSM) that will generate tickets .

Question is:

1. Is it possible?

2. How do we go about it?

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2 Replies
Level 13

I haven't found any step by step instructions for this particular integration, but there is general information about integrating SolarWinds Orion with third-party ticketing systems here:

https://support.solarwinds.com/SuccessCenter/s/article/Third-party-ticketing-system-integration

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Thanks Dan

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