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Level 9

Solarwinds NTM Map export into remote APE Issue - You are not allowed to edit maps.

Hi

We have one Main Polling Engine, Web Server with three additional APE's. When you try and import a map from ntm from remote APE that only has access to a range visible to the remote APE I am having issues with NTM importing into Atlas. Atlas shows you are not allowe to edit maps. Try login with different credentials. Here is the catch. If I change the IP on the login of Atlas to point to the main Polling Engine I can login. Even with the admin account of solarwinds it still shows the same error on remote APE. We are using 2019.4

Exception rethrown at [1]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at System.ServiceModel.ICommunicationObject.Open()
at SolarWinds.InformationService.Contract2.InfoServiceProxy.OpenImpl()
at SolarWinds.InformationService.Contract2.InformationServiceContext..ctor(String endpointName, String remoteAddress, ServiceCredentials credentials)
at SolarWinds.MapEngine.MapEngineConnection.SolarWinds.MapEngine.IWcfConnectionManager<SolarWinds.InformationService.Contract2.InformationServiceContext>.Create()
at SolarWinds.MapEngine.WcfConnectionDependentExecutor`1.Executor.ExecutionDriver()
2020-07-30 13:07:25,419 [6] INFO MapEngine - Entity Orion.VIM.% is ignored and will be skipped.
2020-07-30 13:07:25,419 [6] INFO MapEngine - Entity Orion.APM.NodeToNodeLink is ignored and will be skipped.
2020-07-30 13:07:25,419 [6] INFO MapEngine - Entity Orion.APM.DependencyTcpStatistics is ignored and will be skipped.
2020-07-30 13:07:25,419 [6] INFO MapEngine - Entity Orion.APM.ApplicationTcpConnection is ignored and will be skipped.
2020-07-30 13:07:25,419 [6] INFO MapEngine - Entity Orion.ADM.NodeInventory is ignored and will be skipped.
2020-07-30 13:07:26,150 [8] ERROR WcfConnectionDependentExecutor<TConnection> - Fault exception caught, no retries!
System.ServiceModel.FaultException`1[SolarWinds.InformationService.Contract2.InfoServiceFaultContract]: RunQuery failed, check fault information. (Fault Detail is equal to InfoServiceFaultContract : Entity Orion.Accounts does not contain requested property AllowMapManagement ).
2020-07-30 13:07:26,150 [6] ERROR NetworkAtlas - Unable to connect to server
System.Security.Authentication.AuthenticationException: Current user (xxxxx) is not allowed to edit maps!
at SolarWinds.MapEngine.MapEngineFactory.GetEngine(String userName, String password, String remoteServerAddress, Boolean useMapPropertiesCache, IRunningOperationWaiter runningOperationWaiter)
at SolarWinds.MapStudio.Gui.UiManager.Connect(String decodedPassword)

 

 

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