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Level 9

Trouble with NetPath service to remote PC

I'm fairly new to using Solarwinds for troubleshooting. I know though, that you can setup a NetPath Service to a remote computer to track the speed of the connection and see the hops.

I am having trouble getting this to work in our WAN to a WIndows PC in a remote office.

I have put in the IP address of the computer but the NetPath never gets the first Poll done. It's been days!!

Where can I find instructions to set this up correctly?

Thanks. !

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It should be up within like 5 minutes, I'd open a support ticket in your situation.   Maybe set up some other netpaths to other types of devices or areas of the network to try and pin the problem down a bit more, but there isn't really much magic to setting them up, give it a hostname/ip and a port and it should take care of the rest.

- Marc Netterfield, Github
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