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Level 16

Netflow installer failed with error "Services configuration failed" - any suggestions?

Opened up support case #00536187 but support stated they don't know what is causing this. Anyone have any ideas? I was upgrading from 12.5 to 2019.4 and at the same time adding the Netflow product. The user ID I am using on the SQL server has SA rights and I was allowing the installer to create the Netflow database. I will be trying the install again in a couple weeks but next time I will be first upgrading to 2019.4, taking backups, then on another day installing Netflow. Any suggestions if I run into it again? 

The error I received is below.

Services configuration failed:
• Error while executing script- The logical file name "SolarWindsProd_FG1" is already in use. Choose a different name.
The logical file name "SolarWindsProd_FG3" is already in use. Choose a different name.

Current version is Orion Platform 2019.2 HF2, VNQM 4.6.0, NPM 12.5, SAM 6.9.1, NetPath 1.1.5

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