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Scalability Engines Installer - Enhancement to allow increase timeout for remote APEs

Scalability Engines Installer - Enhancement to allow increase timeout for remote APEs

We ran into timeout issues upgrading our remote additional polling engines with the latest upgrade. We love the features of the new scalability installer but need to be able to increase the time allowed for the bits to copy over the wire. This issue just gets worse as additional Hot-fixes are applied to the main polling engine.

Multiple attempts at copying the files were necessary in order for us to successfully complete the upgrade. A similar approach to copying over the majority of the files like the old offline APE installer before initiating the upgrade would also work.

3 Comments
Product Manager
Product Manager

This is something we're working on. In the meantime here's a relevant KB Failed to download or run the Scalability Engine installer from the main server - SolarWinds Worldwi...

Product Manager
Product Manager

This was delivered in the NPM 12.3 release, we updated the SolarWinds installer to have a better download algorithm, so there is no applicable timeout.

Use the SolarWinds Orion Installer to install or upgrade Orion Platform products - SolarWinds Worldw...

Community Manager
Community Manager
Status changed to: Implemented