The new SNOW Integration with NPM 12 is fantastic. However a lot of customers use the ServiceNOW Event Management Module and require events go to the Events table first for pre-processing before they become incidents. It would be awesome if the SNOW integration was able to give you the option of creating events instead IF the SNOW Instance has the Event Management Module.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community.
More than 150,000 members are here to solve problems, share technology and best practices, and directly
contribute to our product development process.
Learn more today by joining now.