If alert action is disabled, you cannot see this within the alert configuration Trigger Actions. You have to go back out to Action Manager and find the alert/action to view and change if it is enabled.
You should be able to:
- See if an action is enabled/disabled from the Trigger/Reset Actions steps in the alert configuration
- Control if the action is enabled/disabled from the same view without having to go all the way back out to Action Manager
For example, in the following screenshots one of the ServiceNow actions is disabled but there is no way to see or control this from the alert configuration. You have to go back out to Manage Actions.