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Closed due to inactivity. Received 43 votes with last vote on 01 Nov 2019.

Email Templates

Hi guys,

It would be really cool to have a possibility to create email templates (or kind of predefined parts of emails) in Alert Manager.

Here is my challenge:

I am using a lot of alerts, many of them have similar parts of message body, such as node details, application details, contacts, disclaimers, etc. If I decide to change something to be more usable within email body, then for consistency purpose I have to go though every single alert to do the same.

Here is what would be really cool:

1. Define Email Body Snippets (templates/parts of the email/email variables/call it whatever you like):

[NODE DETAILS]

### Node ###

Name: ${Node.Caption} (${Node.IP_Address})

Description: ${Node.AssetDescription}

Comments: ${Node.Comments}

IT Contact: ${Node.ContactName}

Status: ${Node.Status}

Last Boot: ${Node.LastBoot}

[COMPONENT DETAILS]

### Component ###

Name: ${ComponentName}

Statistic: ${StatisticData}

Message: ${ComponentMessage}

Notes: ${UserNotes}

[DISCLAIMER_1]

Please resolve ASAP ...

[CONTACT_1]

3rd party support contact nr.: 0123456789

Option 3, ask James

2. Construct body for new Email Alerts using the above snippets:

Capture.PNG

3. Receive nice and consistent alerts like this (real life example):

Capture.PNG

--

Alex

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