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EOL Conversion in HTML Alerts

I started a thread a few years ago and wanted to get back to it - it's something that I think needs to be remedied within the SolarWinds Orion Alerting Engine.

I explain more about it in a previous post, but this is the Feature Request and you should totally upvote it. 

Feature Request: Please include just a checkbox or something in the Configure Action: Send an Email/Page to allow me to enable/disable the auto-replacement of end of line characters with a <br />.

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Quick Fix

If you need this functionality, it can be done today, but it requires making an edit to the SQL database housing your Orion data.

Only do this is you are 100% comfortable with working in SQL databases - and take a backup before, just to be safe.

/************************************
Fix Alert Email New Line Replacement
*************************************/
UPDATE [dbo].[WebSettings]
SET SettingValue = 'FALSE'
WHERE SettingName = 'Email_ReplaceNewLinesHtml'
  AND SettingValue <> 'FALSE'

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