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PLAN FOR A PRODUCTION INSTALLATION / UPGRADE / MIGRATION

PLAN FOR A PRODUCTION INSTALLATION / UPGRADE / MIGRATION

Why should i upgrade ?

We strongly  recommend you to upgrade to NPM 12  this Orion NPM introduces a number of significant enhancements to improve performance and provide greater stability in more demanding environments. Our development team also resolved know issues within the latest release .

For more details please see the release notes below.

NPM 12.4 Release Notes - SolarWinds Worldwide, LLC. Help and Support

What features are been included in NPM 12 released compared what i have currently installed

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/New_Feature_Summary_NPM

Minimum Hardware Recommendation

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/NPM_Documentation/NPM_12-3_system_requir…

NPM database server (SQL Server) requirements

http://www.solarwinds.com/documentation/en/flarehelp/netflow/content/core-requirements-for-the-orion-database-server--sql-server--sw1796.htm

We strongly advised to have FULL Orion Database backup before you upgrade .

Backing Up, Restoring, and Migrating Your Orion Database

Migrate the SolarWinds Orion SQL database to a new server - SolarWinds Worldwide, LLC. Help and Support

If you are looking for migration please see the below link

Migrate SolarWinds Orion products to a new server using the same IP and hostname - SolarWinds Worldwide, LLC. Help and S…

How can i get help for my Upgrade Or fresh install  ?

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Network_Performance_Monitor_Training

  1. Installation (4 videos)
    1. Preparing an NPM Installation (17:51)
    2. Install Network Performance Monitor https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Install_Network_Performance_Monitor_-_Video(5:22)
    3. How to install an additional polling engine (3:20)
    4. Migrating your Orion Platform product to another server (8:01)
  2. Upgrading (2 videos)
    1. Upgrade to NPM v12 (45:40)
    2. Upgrading the Orion Platform (4:22)

Please find the below links

SOLARWINDS PRODUCT UPGRADE ADVISOR

https://customerportal.solarwinds.com/support/product-upgrade-advisor

COMPATIBILITY OF SOLARWINDS ORION PRODUCTS FOR INSTALLATION AND UPGRADE

http://knowledgebase.solarwinds.com/kb/questions/1888/Compatibility+of+SolarWinds+Orion+Products+for+Installation+and+Upgrade

Where i can Download upgrade installers ?

https://customerportal.solarwinds.com/Licenses

https://customerportal.solarwinds.com/Licenses

HOW TO UPGRADE TO NPM 11.5

https://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2015/03/12/how-to-upgrade-to-npm-115

How can I migrate/apply the licensed from another server to a new server?

License Manager:

A video has been created to help step people through moving a licensed product from one computer or server to another.  You will be stepped through parking a license, moving to another computer or server, and reusing the parked license on the new computer or server:
SolarWinds Orion 2016.2 feature: Web-based License Manager - SolarWinds Worldwide, LLC. Help and Support

I AM STUCK DURING THE UPGRADE / MIGRATION PROCESS WHAT SHOULD I DO ?

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What if have another question or have any issue in relation to Upgrade  ?

What if i stuck during the Upgrade process and my server is down ?

Please feel free to submit new support ticket in relation to your Question / Error our support lines are 24/7 available .

http://www.solarwinds.com/support/ticket

Select "System Down" priority

24/7 Phone Support

You can also contact the support by 24/7  phone support .

http://www.solarwinds.com/company/contact.aspx