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NPM 2020.2 Deep-Dive: Device View Improvements

NPM 2020.2 is now Generally Available!

It is my pleasure to announce that SolarWinds Network Performance Monitor (NPM) version 2020.2 is now Generally Available in your customer portal.

Version 2020.2 is the next release following NPM 2019.4 and is compatible with the Orion Platform 2020.2. This is the third of three articles diving into the new features of this release, with this one focusing on Device View Improvements. The other major features delivered in this release are Microsoft Azure Networking and MIBs Database Management. More information on this release can be found in the GA Announcement

Device View Improvements

Device View was introduced in NPM 2019.4 to visually display interface status and utilization over top of a physical device layout. It was released with native support for Cisco 2960 and Juniper EX2200/EX3300 access switches. The physical layout is available by going to Node Details on a supported device and clicking on the Device View tab.

NPM 2020.2 adds support for Cisco 3750 series switches, Cisco SwitchStacks, and a host of feature improvements. From Device View, interfaces can now be filtered by status and VLAN membership. If you have more than 10 VLANs, you even have the option to prioritize how VLANs are displayed in the filter list. Taking stock of your access switches has never been easier.


In addition, the Interface Side-panel has some usability improvements as well. There's direct access to the Interface Details page from the side-panel, for easier access to more detailed metrics when needed during troubleshooting. The side-panel now also lists all VLANs which the interface is participating in.

As mentioned, Cisco SwitchStacks can now be displayed in Device View as well! This improvement breathes life into the feature in terms of usefulness. Searching for that one specific interface in a messy comm-closet can be a nightmare, but now that we're supporting SwitchStacks, you can view all your interfaces quickly and easily.
And finally, the improvement I'm personally most excited about. We've laid the groundwork to improve the backend of the Device View, so that we can produce native multi-vendor device support more efficiently in the future. This means faster support for more stuff. If you have a specific access switch models you'd like to see supported next, consider reaching out!

For more detailed information on Device View, check out the NPM 2020.2 Administrator's Guide!

With NPM 2020.2, comes some fantastic new updates & enhancements to the Orion Platform which include:

  • Monitor up to 1,000,000 elements per Orion Platform instance.
  • An Orion Map to Success! - Orion Maps improvements, such as creating and customizing text boxes, labels, or layouts, incorporating custom icons, adding shapes, dynamic backgrounds, bulk administration and all-new Time Travel.
  • Performance enhancements.
  • Dashboards, Dashboards, Get Your Dashboards! All New Custom Summary Dashboards
  • A Gateway To Your Fastest Upgrade Ever! - Upgrade improvements, such as pre-staging upgrades, upgrade plan reports, automating upgrades via Orion SDK.
  • Enhanced volume status.
  • 3rd Party Language Pack Support - scripts to extract UI texts from the Orion Web Console.

Your Feedback Counts!

The NPM team is incredibly interested in your feedback. More importantly, your feedback shapes how we develop our products. Post your thoughts, questions, and concerns into the forum and help to make NPM a better product. If you have a particularly compelling idea, you should also consider putting in a Feature Request and encouraging others to vote on your idea.

Labels (1)

Cisco 9300, 9400, 9500. 3750-X series, Catalyst 4000 series etc.

What is meant when you say "Cisco Switchstacks".  The majority of my access layer is made up of 3850 switches and the few I have checked do not have a Device View.  Before I open a support stack, I am hoping you can answer if 3850's are supported.


The next generation of Cisco 7350, the Catalyst C9300 please.

I am having issues with the Device View tab...when trying to set up this dashboard i get the following error:

message": "required path does not exist",
"location": "/apps/deviceview/stencil"


any thoughts?

Juniper EX4300 MPs, 48T and 24T

QFX 5120s

Fortinet 501E, 500D

So, my issue was only that my switch stacks were not compatible apparently .... can we get an update on what "Cisco SwitchStacks" is suppose to stated in a previous comment most of my switch stacks are 3850 or 9300... 3750 are EOL, I am surprised this has came out to only include an EOL product.

2960 and 3750 switches are old and companies are moving, and have been moving off of these.  9200 and 9300 series is where the focus needs to be.  Also Cisco Firepower 21xx...will there ever be any UnDp for these firewalls, they are way more deployed than 41xx series.  Other than that nice update. 

I would like to add to @holleyc77 comment and agree that the Cisco 2100 series is a much needed feature.  We have at the very best basic monitoring of these firewalls, everything else needs to be custom made. 

Major missing aspects

-IPSec VPN Tunnel Monitor

-SSL VPN Tunnel Monitoring

-Hardware Status Monitoring

-Failover Status Monitoring


Version history
Revision #:
7 of 7
Last update:
‎06-07-2020 12:33 PM
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