cancel
Showing results for 
Search instead for 
Did you mean: 
Create Post
Level 10

perfstack charts are extremely slow to load (if at all)

Since upgrading to 2019.4. I have noticed that perfstack charts on Node summary pages or creating new perfstack charts are extremely slow to load  Or does not load altogether. Sometimes a refresh is required or does not load at all.

Also noticed that when creating a perfstack chart or adding to an existing one. The metrics are taking at least 20mins (when they do) to load in the Metric PAlette

Anybody else have these issues. Thanks

0 Kudos
4 Replies
Level 10

Worked it out. Seems to be any device connected via a APE. Change to MPE and all is fine. will wait to hear what the issue with the APE's and update the thread. 

0 Kudos

@rocco_2016 - do you have a support case number on this you can share?  I want to be sure this is tracked with engineering as well. 

No Probs. Case # - 00498438

 

support have suggested https://thwack.solarwinds.com/t5/forums/replypage/board-id/npm-discussions/message-id/145763

 

I'll go through logs today

0 Kudos

Ran this fix this morning. Quite a number of rows where deleted. So must have lots of subscriptions.

 

All Working great now

 

https://support.solarwinds.com/SuccessCenter/s/article/Clear-Information-Service-Subscriptions

0 Kudos