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Network Performance Monitor (NPM)

Forum perfstack charts are extremely slow to load (if at all)

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perfstack charts are extremely slow to load (if at all)

rocco_2016 over 4 years ago

Since upgrading to 2019.4. I have noticed that perfstack charts on Node summary pages or creating new perfstack charts are extremely slow to load Or does not load altogether. Sometimes a refresh is required or does not load at all.

Also noticed that when creating a perfstack chart or adding to an existing one. The metrics are taking at least 20mins (when they do) to load in the Metric PAlette

Anybody else have these issues. Thanks

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jblankjblank over 4 years ago in reply to rocco_2016 +1

rocco_2016 - do you have a support case number on this you can share? I want to be sure this is tracked with engineering as well.

0 rocco_2016 over 4 years ago

Worked it out. Seems to be any device connected via a APE. Change to MPE and all is fine. will wait to hear what the issue with the APE's and update the thread.
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0 jblankjblank over 4 years ago in reply to rocco_2016

rocco_2016 - do you have a support case number on this you can share? I want to be sure this is tracked with engineering as well.
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0 rocco_2016 over 4 years ago in reply to jblankjblank

No Probs. Case # - 00498438
support have suggested https://thwack.solarwinds.com/t5/forums/replypage/board-id/npm-discussions/message-id/145763
I'll go through logs today
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0 rocco_2016 over 4 years ago in reply to rocco_2016

Ran this fix this morning. Quite a number of rows where deleted. So must have lots of subscriptions.
All Working great now
https://support.solarwinds.com/SuccessCenter/s/article/Clear-Information-Service-Subscriptions
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