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node pings, but cpu, memory and interfaces will not poll...different ip showing in web console to system manager

mezdem over 13 years ago

I have an interesting issue, please comment - i may have to raise to support.

We have been re-addressing some of our network nodes, and I have been updating the management address of these nodes via node management etc.

I now have about 20 nodes which state Up but all interfaces are in the unknown state, I can see all the correct resources and have re-added the interfaces but they do not alter from unknown.

I saw a different post about unknown status and they mentioned checking a setting via System Manager. Once I was in system manager it became apparent that system manager shows all these nodes with there original address and not their new one.

When I click on the manage node button, it open the web console and the node is edit node, but on this page the ip address is correct - but this does not match the one showing in system manager!

anyone seen this before? is this a bug?

0 bshopp over 13 years ago

What version are you on? Might be worth bouncing the netperfmon service to see if the changes get picked up
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0 mezdem over 13 years ago in reply to bshopp

Hi there, did not really want to resort to that..but yes have bounced the service and it has picked up the correct ip address. the only place else I could see the old ip stored was is table DiscoveryNodes.. but I would of hoped that updating the IP addresss would of changed the discover/polling for the node and interfaces...seems like a little bug that needs raising.
Version 10.2.1
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0 bshopp over 13 years ago in reply to mezdem

Do you mean version 10.1.2?
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0 Foster over 12 years ago

I'm having the exact same issue. After an IP Address changes, Interfaces fail to be recognized and polling fails on the node. Has there been a resolution? I am running 10.1.2.
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0 bshopp over 12 years ago in reply to Foster

Are you running SP1? You can restart the Netperfmon service in the meantime, that should pick up the change.
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