cancel
Showing results for 
Search instead for 
Did you mean: 
Create Post
Level 15

error polling engine

Jump to solution

pastedImage_0.png

what the impacted this ??

1 Solution
Level 15

I running configuration wizard and resolver

I Will to know, where I see the log file.

View solution in original post

0 Kudos
12 Replies
Level 12

Im curious to know if this problem is solved yet?

0 Kudos

I running the confguration wizard and resolved.

pastedImage_0.png

0 Kudos
Level 15

I Will to know, where I see the log file.

0 Kudos
Level 15

Where I can see the log file. ????

0 Kudos

The Poller is obviously up since the last database update was 5 seconds ago. The issue as I stated above appears to be a clock sync issue between the poller and the SQL server.

It doesn't matter...the connection between the app and db was broken by something like a link or switch failure...the of course connection needs to be reestablished and metadata reloaded...if a restart has not been attempted it should be the first thing to try

This is one of the potential many reasons solarwinds advises that you do not reboot the DB server unless mandatory for patches, etc.

0 Kudos
Level 12

thats 2 days ago according to your screen shot

0 Kudos
Level 15

I running configuration wizard and resolver

I Will to know, where I see the log file.

View solution in original post

0 Kudos
Product Manager
Product Manager

This usually means that the time is out of sync or timezones are different between the poller and the SQL database server.

So we have a problem this  5 days ago.

0 Kudos
Level 12

Broken connection to the database is usually the culprit

Have you rebooted yet?  Thats what I would do, don't even mess around with just restarting services

0 Kudos