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Level 11

What is the procedure to switch from WMI to Windows Agent polling when Agent already installed?

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I'm converting our systems that are currently monitored via WMI polling to using the Solarwinds Windows Agent. The Windows agent is being deployed by a 3rd party Enterprise software application, IBM BigFix. This prompts 2 questions:

  1. What is the easiest way to switch existing nodes from WMI to Agent polling?
  2. How will new systems with the Agent service installed and running be added to monitoring? Will sonar discovery detect the Agent on new systems and add (manage) them with Agent as the polling method? Or will it be a manual process?

Here is my software banner so that you know what we are running.

     Orion Platform 2016.1.5300, IPAM 4.3.2, VNQM 4.2.4, NCM 7.5, NPM 12.0, DPA 10.0.1, QoE 2.1.0, NTA 4.2.0, IVIM 2.1.2, SAM 6.2.4, NetPath 1.0 © 1999-2016 SolarWinds Worldwide, LLC. All Rights Reserved.

Updated: Solarwinds recognizes  installed agent. Doesn't switch pollng type automatically.

Finally, I want to note that I am very impressed with the Agent. It's good making a node accessible to Solarwinds despite the tangled web of system firewalls, network firewalls, a million Windows domains, and other complications that normally make adding devices to monitoring a hair-pullng event. I'm going to test the Linux agent as soon as I get the chance.

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Yeah, currently the only method for switching the polling method over is editing the node and switching it manually. The downside is I think you end up losing historical information for certain things when you do that. One thing to watch out for as you switch many servers over to the agent method:

Issues with agents following upgrade to SAM 6.2.3?

I looked at the release notes for 6.2.4 and I don't see any notes on that being fixed yet. Though according to aLTeReGo​ the situation is better in 6.3.

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SAM 6.3 (currently in beta) will allow you to change the polling method from WMI to Agent without losing any of your polling history or monitoring selections.

Good deal. The Solarwinds Agent push should go tomorrow, so I can't wait for the next version of SAM before switching.

However, I do need the Linux Agent that is included with SAM 6.3, so I can't wait for the next version of SAM.

This version just keeps getting better. On our team here at work we were discussing the prospects of switching all of our servers to the agent method but didn't want to lose historical information. We were considering just doing it anyway. Good to know we just need a little more patience.

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Additional Additional information. I removed a node from monitoring, ran discovery on it's domain, and then checked to see how it appeared in Solarwinds. Instead of using the Agent, it's using WMI. In Sonar Discovery , I selected the option "check for agents...". In then polling method preference setting, you can only choose between WMI and SNMP, I think "Agent should also be an option. I'll put that in as a feature request.

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Yeah, currently the only method for switching the polling method over is editing the node and switching it manually. The downside is I think you end up losing historical information for certain things when you do that. One thing to watch out for as you switch many servers over to the agent method:

Issues with agents following upgrade to SAM 6.2.3?

I looked at the release notes for 6.2.4 and I don't see any notes on that being fixed yet. Though according to aLTeReGo​ the situation is better in 6.3.

View solution in original post

Thanks. The move to Agent polling has already made my life easier on the Windows side. The AD configuration here is volatile and varied, so depending on a domain login that might suddenly stop working due to a domain shutdown, migration, or consolidation is a recipe for disaster.

The Linux agent will also be a godsend. SAM 6.3 cannot come quickly enough!

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