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Level 8

Upgraded NPM: error updating database

db error.png

 Any idea why I received this error when it attempted to update Orion database? I left all the default username and passwords, they were all accepted and I didn't encounter any problems until these changes were being applied. I was upgrading from NPM 12.4 to the latest (I believe 2020.2)

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Level 7

We have ran into the same issue. Provided proper credentials, planning to call Support.

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Level 14

Check the Configuration Wizard log file for the specific issue.  The log is at C:\ProgramData\SolarWinds\Logs\Orion\ConfigurationWizard.log

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You might have not entered the correct DB credentials.

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