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Upgrade fails. Says I need to renew my license

I am trying to upgrade to HF2 and i keep getting a license error for NCM.  I used to have NCM but have moved to NAM which includes NCM.  What can I do?  Waiting on support is useless at this point.

Product license expired
DISCOVERED: 12/17/2020 10:46:53 AM
DESCRIPTION: Maintenance expired for: Network Configuration Manager Renew now: https://customerportal.solarwinds.com/renew-maintenance/renew
RESOLUTION: You must renew your maintenance to upgrade.
https://customerportal.solarwinds.com/renew-maintenance/renew
Verify your license status on: