Universal Poller's MIB Browser can not find Cisco SIP Calls MIB

They just aren't in the MIB database that's currently available.  You can get them added to our MIB database by sending them to support.  However, if you already know the OID that you need to poll, you don't need to find it in the tree.  Just put it in the text field on the first page of the wizard and we'll be able to poll it.

Thanks for the tip on just putting in the known OID.  I will give that a try tomorrow.  Although the thing I like with the browser is being able to quickly test the result.  What is the address I send to for this kind of support?  Sometimes when I try to email support it forces me to go through the web site for which I find a little cumbersome.  Thanks.

Or perhaps you could just forward my wish list?  :-)  This is it...

http://www.oidview.com/mibs/9/CISCO-SIP-CALLS-MIB.html

While you are right in that you cannot do a test in the MIB browse area, you can readily test the OID against a device, other than using the Engineers Toolset ofcourse, by using the Assign section of the wizard. This you can select a device or a number of them to perform a test to confirm you get expected values back

If that MIB is not in our MIB DB and you know the OID, then you can just paste it into the initial UnDP dialog and we will poll it.  If you want this MIB added to our MIB DB you can open a support ticket and they will update the MIB DB.  We typically do it weekly, sometime every other week depending on requests.