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Unexpected Website Error: Value cannot be null parameter name: format

Hi Thwackians,

some Time ago (~3 Month) i have installed a brand new Solarwinds Environment with some Modules.

One of these is the Additional Website, it is installed on a new 2016 Windows Server and is working great with one exception.

Once a week (sometimes more often sometimes not) the website shows the Error above.

I know this is a known issue:

Unexpected Website Error: Value cannot be null parameter name: format - SolarWinds Worldwide, LLC. Help and Support

When i do the Steps it is working again, but this is a very annoying bug, i receive a lot of calls why a new installation of Solarwinds is so "buggy".

Does anyone have an Idea why this happens so often and what can i do to avoid this?

Thanks for Help!