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Unable to understand error solarwinds orion

anisetti.sureshbabu over 8 years ago

Good evening all,

I'm working for an ISP and using solarwinds orion application.

In this under syslog tab it is generating an error under severity status. Please explain this how to understand.

we are using at least 100 multi vendor switchs and cisco 7000 series routers.

AMEERPET_HUAWEI MSTP/4/TCGUARD:OID 1.3.6.1.4.1.2011.5.25.42.4.2.15The instance received TC message exceeded the threshold will be deferred to deal with at the end of TC protection time. (InstanceID=0)

Please help me.

Top Replies

0 acgarton over 8 years ago

This OID is specific to Huawei (manufacturer). I don't know the context of the alert, or your topology, but it looks like that switch is triggering an alert that it is receiving too many topology change BPDUs. You could look into investigating any topology changes for that instance of spanning tree, and tuning the tcguard setting if the message turns out to be benign.
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0 cjfranca over 8 years ago

All devices show this messenger
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0 anisetti.sureshbabu over 8 years ago in reply to acgarton

Thank you for the reply.
Thanks
Regards
anisetti.sureshbabu@gmail.com 994 994 45 11
On Mon, Oct 5, 2015 at 11:57 PM, acgarton <
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0 acgarton over 8 years ago in reply to cjfranca

All devices participating in that instance of spanning tree with tcguard enabled probably would show that message. A topology change in that spanning tree instance would affect the entire tree; as such tcguard would trigger the message. tcguard would need to be tuned to account for those topology changes. Spanning tree instances that do not support rapid convergence (I.E. portfast in Cisco RSTP) would trigger a topology change every time a port goes through the listening>learning, etc. stages of spanning tree.
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0 cjfranca over 8 years ago in reply to acgarton

Open a case with support Submit a Ticket | SolarWinds Customer Portal I Think they will to need to read the log files
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