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Level 7

Trap Alert Not Changing Device Interface Status

I have created an alert within trap viewer.  Choosing an alert action to change the device interface status does not have any effect within NPM.  To verify my rule is working I also have the alert running simple batch file.  That works.

Kind of new here.  Any ideas why the interface status is not changing within NPM?  Is there perhaps a prereq that I missed to allow trap viewer to manipulate NPM?

Thanks in advance

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Level 13

What is the 'condition' for the Trap rule like?

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