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Product Manager
Product Manager

Syslog Viewer Copy to clipboard crash

This is not a new issue with 8.5, just a persistent problem that still exists in 8.5.


When using the copy to clipboard (right click - copy) or (Control-C) function of windows to copy text from the syslog viewer the application crashes. This doesn't happen all the time but the more I copy/paste from the syslog viewer the more likely it is to happen.


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3 Replies
Level 13

HI,
Increase the number of clipboard retries.  Something like 50,000
How you accomplish this: (be alert this is really hard job take the registry
backup)
1. Create the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Terminal
Server\Compatibility\Applications\{app name}

where {app name} is the name of the application without the extension.

2. Add the following registry values to the above registry key:

OpenClipboardRetries: REG_DWORD: 0x20
OpenClipboardDelayInMilliSecs: REG_DWORD: 0x50
Flags: REG_DWORD: {num}

Let me know if it works

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Level 12

 I can confirm that this happens for me as well (running 8.1).

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Level 14

This happens to me in the Trap Viewer, too.  SW applications seem to have some troubles interacting with the clipboard.  Cirrus and the Orion Custom Property Editor both have major non-crashing issues with copy & paste. 

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