Our Solarwinds Trap service appears to be crashing every couple of minutes or so resulting in a failover to our HA servers.
For the time being we have disabled the HA Pools until we can figure out what the issue is.
Below is the event log and it looks like a .NET issue, we are already running version 4.8. Has anyone had a similar issue and how did they resolve this.
I have had a look around and one cause it typically a licensing issue, but thats not the case here as the license manager is reporting correctly.
I appreciate that you guys and support are extremely busy right now and since this is not a major issue for us right now, will hold of in raising a ticket in the hope that you guys can resolve instead.
Faulting application name: SolarWinds.Orion.LogMgmt.TrapService.exe, version: 2.4.0.19004, time stamp: 0x5f34ef2b
Faulting module name: mso40uiwin32client.dll, version: 16.0.4519.1000, time stamp: 0x58bee1ae
Exception code: 0xc0000005
Fault offset: 0x000000000036137d
Faulting process id: 0x5124
Faulting application start time: 0x01d6d3ac9c4114cc
Faulting application path: D:\Program Files (x86)\SolarWinds\Orion\OLM\SolarWinds.Orion.LogMgmt.TrapService.exe
Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll
Report Id: 26e277dc-5820-4b74-b3e6-ac64ea93c860
Faulting package full name:
Faulting package-relative application ID:
