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Level 7

Solarwinds - Jira Service Desk integration

Hi Team

I would like to integrate Solarwinds NPM and SAM to JIRA Service Desk 13.4.1 for  monitoring ticketing system on any given outage.

I am unable to installed  SolarWindsOrionJiraIntegration.msi and getting the  error  ( error:1001:  The specified has been marked for deletion)

Kindly assist me to achieve the integration

Thanks you all in advance

With Best regards

Prasanna

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Level 7

Hi All

I am able to installed and edited .json file ? can we have sample .json file to connect our JIRA server ?  i ve completed activities and followed instruction and made Node down and  JIRA task is not created in JIRA.

Is there any logs? where i can check ??  Kindly assist me on this please

PS: Re: Orion JIRA integration   followed this steps

Thank you and regards

Prasanna

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