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Level 8

SolarWinds Information Service is not responding to queries

Hello,

We have installed an additional polling engine and since then we got quite often errors like <error> The SolarWinds Information Service is not responding to queries, so Orion may not work correctly and then stops working.

Does someone has a fix for this?

Thanks

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Product Manager
Product Manager

What version of Orion are you using? Have you followed the requirements here?https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Install-ScalabilityEngi...

 

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