I'm need some guidance, my director is wanting some kind of "visual aid" to show our higher management how we monitor and respond to alerts on the network. So needing to make flow chart and or a diagram describing how me monitor our critical servers and other nodes. I don't want to just send them a link of our SolarWinds dashboard/summary since it can be a lot to take in as non technical person. When I was in the Army I used to just draw pretty pictures in crayon for any grunt to understand, basically want to do that now but more professionally with Visio lol. Anyone have any examples of a alerting flow charts and or can give some advice? Thanks much!