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Level 7

Single node exceeds the High response time threshold

We are running NPM verison 10.1.3 and we have one or two nodes that constantly exceed to 200 ms threshold for High Response time monitoring.  What is the best way to deal with these anomalies.  Right now I only have one or two but I know that number will grow. 

Do I need to create a separate alert in Alert Manager and then exclude these nodes from the standard High Response time alert?

Any advice would be greatly appreciated

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3 Replies
Level 12

If you are happy that these values are "normal" for the devices in question then yes I would filter them from the original alert and create a new one just for them

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Level 7

Thanks Darryl.  That is what I am doing now but I can imagine that list getting harder to manage as we bring our overseas offices into the fold and I have to exclude 50 - 75 nodes.

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Level 12

create a custom property and place the expected response time into it, then filter by that value rather than excluding individual nodes

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