The User Experience group wants to see how you've customized your Orion to create your own NOC view, or NOC views you like and are using from other products. What do you like about your NOC view? What challenges, frustrations or issues do you have with it?--Show us your NOC view either here OR email it directly to me at email@example.com and share your NOC view stories by August 10 and we'll award you 500 thwack points for sharing.
UPDATE: we're no longer awarding points for this, but it's become a really popular post. Please continue to share how you create NOC views, pictures of them, etc with each other as there has been clear value to users in seeing what other users do, but UX can no longer award points for this.
Message was edited by: Kellie Mecham
Here's a dashboard we put up on portrait LCD near the cubes... all the details are on are other summary pages.
Names have been changed to protect the innocent, etc, etc...
informative non the less. But it looks like the ajax view and the hostages might be the same or similar. I would group those with custom regions.. Either vendor, or location/rack #, etc and allowing a drill down on the ajax view might make that list under it fully viewable...or at least show more on the screen.
We all need help improving some area's... as this thread has helped confirm some things that we show, and makes me want pretty maps like some of these others....
It almost does not matter what is displayed on the map, as long as it looks and is spread out enough to read. I feel put to shame when I See a good map all nicely laid out and readable. I mean you Radie Erasmus!!!
Haha... I find it helps my whole NOC team to see the components in a graphical format with the status on it. It's clear to see what "broke" and what will be impacted.
Our summary page is quite simple really:
Other views are tailored to specific needs but at a glance this is enough...for now.
Since I have had some time today, I got a bit more inspired and ended up with this now:
We make use of 2 "main" views. The fist one is our standard health overview
And the second one is showing the end-to-end integration components. These "dots" are build up of a large number of monitors/components/stats in groups.
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