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Servicenow incident opened for no reason

Over the weekend I had 2 service now tickets open for certificates. Normally, I'd be fine with that but there is no cert expiring on the server, they were renewed last month and the SNI states that.  

No Certificate Will Expire within next 30 days.

I ran the database maint on the sw server and tried to resolve the certs but they re-opened.  At one time there was a sql command that you could run from the sni_alertincidents part of the database to clear them out.  Does anyone still have what the sql command is to delete them?

Thanks