Runtime Error "481"

[rofni]

Hi

i cant used none of the EXE file of the SolarWinds, because i get the RUNtime error "481"  Invalid Picture.

[adatole]

I know this is an old thread, but I got this error and wanted to offer another solution:

I got the same error this morning AFTER cleaning up some disk space. It turns out I had deleted a few temp files that my login account probably needed. My clue was that I couldn't even navigate to %TEMP% (at the command line).

After logging off and back on, the problem was resolved.

Again, just for future reference.

[netlogix]

Thank you for the "why" ("couldn't navigate to %temp%"); I logged off/on and rebooted, still could not get report writer to open.

After reading this, I decided to see what %temp% was - C:\users\<username>\AppData\Local\Temp\3 - the folder "3" was not there, so I just created it, and it works!

[mrxinu]

I've never seen that one - what operating system?

[rofni]

me neither.

Here is the SO and the error

[mrxinu]

Are you running any 1.x versions of .NET? If so, uninstall it. You only need 2.x and 3.x libraries.

[rofni]

is installed but i get an error , because dont find the msi. file

[mrxinu]

Uninstall .NET and try again?

[MarieB]

Mr X--thanks so much for chiming in a helping Juan and other members of our community. Not to undermine what you are doing, but I just want to mention to Juan that if it's time critical, he can open a support ticket here and get live technical support. You do have to be current on your maintenance contract.

Again, thanks Mr. X. Juan, let us know if this is time critical.

Happy Holidays,

M

[mrxinu]

Marie, no worries. I was just about to suggest the same thing. This install sounds like it's in pain.

[rofni]

Thanks to everyone.

The error is resolve, but i dont know how. i didnt unnistall the net.

I think somebody was doing something, because many people have access to the server.

We are working to restrict the access.

thanks

[MarieB]

That's fantastic news, Juan. Thanks for letting us know.

M

[ceige]

Ran into the same issue this morning... Config Wizard fixed it right up.

[sw5399 · Accepted solution]

Had this issue and found that the disk was full.  Freed up some disk space and everything worked great.