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Network Performance Monitor (NPM)

Forum Repoll and Generate new Alert if the BGP neighbor is Down.

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Repoll and Generate new Alert if the BGP neighbor is Down.

Barshasree over 3 years ago

Hi.. is it possible to Repoll and Generate new Alert if the BGP neighbor does not come up after a certain period of time say 1-2 hours.

Usually it generates a single alert and doesn't generate a second one if the alert doesn't clear.

Can we Repoll again and generate for the BGP neighbor down?

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0 vinay.by over 3 years ago

Polling and Alerting are two different concepts.
Polling happens based on what polling interval you have set for your Node/Device (BGP neighbors are anyways enabled through your List resources).
Alerts directly check the data/metrics stored on your SolarWinds Database.
If your ask is to fire a new email alert or send some notification if BGP Neighbor is still down then definitely yes, use second level of escalation on your trigger action where you can ask your alert to send new email alerts or notification if BGP Neighbor is still down after few mins or hours of wait period.
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0 Barshasree over 3 years ago in reply to vinay.by

I know there is an option for 2nd escalation level and we can set a 'wait' time interval for that. What I want to know is if I set a certain time interval (say 1 hour) will it check if BGP neighbor is down and fire an alert or it won't check and simply fire an alert?
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0 vinay.by over 3 years ago in reply to Barshasree

As i said polling is happening continuously and in case all consecutive polls for next 1 hour say BGP neighbor is still down then your 2nd escalation will fire an alert. In case the BGP neighbor issue is resolved in one of the polls within that 1 hour your alert would reset to normal.
2nd escalation will only fire if the issue is not resolved yet and status has never changed.
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