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Level 10

Pulse Secure Concurrent users

Is there a way to retrieve the concurrent users and webusers from a Pulse Secure box?

I tried the universal poller, but it seems that this is not working.

 
 
 
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Re: Pulse Secure Concurrent users

The following document has a number of useful OID's to collect information:

https://www-prev.pulsesecure.net/download/techpubs/current/449

With the following OID 1.3.6.1.4.1.12532.2.0 providing the Number of signed-in web users

Validate this within the UnDP utility when creating the custom poller. If you are indicating this is having issues, paste the OID in to the MIB value bar manually and then test.

You can also use the MIB Viewer feature within the Node Details page to test the OID against your device.

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Level 9

Re: Pulse Secure Concurrent users

I've found the following OIDs.

Max licensed users: 1.3.6.1.4.1.12532.55.0

"clusterConcurrentUsers": 1.3.6.1.4.1.12532.13.0

"iveTotalSignedInUsers": 1.3.6.1.4.1.12532.48.0

Referenced: https://kb.pulsesecure.net/servlet/fileField?id=0BE3Z000000Tk00.

Anyone know how to get a view of this? Ideally like PerfStack?

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Re: Pulse Secure Concurrent users

With the current climate I'm trying to get a better (easier) quick view of how many VPN clients we have connecting

I've got the UdP working with a guage on the node page, but a PerfStack graph would be great.. anyone know if this is possible?

 

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Re: Pulse Secure Concurrent users

I am not a universal poller guru, I suspect it can be done, but since I have SAM, its easiest to turn it into an application monitor. Create a a new template, add three SNMP monitors, name them and update the OIDs. Once the app monitor is running its just like getting anything into perfstack.

 

jm_sysadmin_0-1584452115321.png

 

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Re: Pulse Secure Concurrent users

@martin001 

I've used your OID to setup a UdP, and confirmed this is working by adding the gauge to the node details page

I then started a new PerfStack project, added the node, and within the objects is the new UdP that I created - drag this over and you have a graph running.

Hope this helps. 

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Level 9

Re: Pulse Secure Concurrent users

Hi Everyone,
I figured this out.  Putting together images and will post shortly.

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Level 9

Re: Pulse Secure Concurrent users

Here is how I created it:

Create 2 Universal Device Pollers

# 1, Current User Count, OID: 1.3.6.1.4.1.12532.13.0

MIB Value Type = Rate

Unit = Gauge32

Time Frame = None

I made my polling rate every minute to figure it out, a slower rate is probably fine.

PulseSecureCurrentUserCount.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

# 2, Maximum User Count, OID: 1.3.6.1.4.1.12532.55.0

Same details otherwise

PulseSecureMaxUserCount.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Assign to the appropriate nodes.

Then these metrics will be available in PerfStack

PerfStack.png

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Level 9

Re: Pulse Secure Concurrent users

FYI: the reason that I created 2 UnDP pollers is that I wanted to force a scale on the graphs that shows the maximum possible users as the top of the graph.  If you don't need that, you could leave out the max user count UnDP poller.  I just thought it would make it easier to visually represent the % of users.

 

There are a couple other OIDs that might be important for different cases:

1.3.6.1.4.1.12532.12.0, Total number of users logged in to the PCS/PPSnode
1.3.6.1.4.1.12532.13.0, Total number of users logged in to the Cluster
1.3.6.1.4.1.12532.44.0, Not sure what is different about this one, but seems to show cluster, and possibly other types of licenses as well

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Level 7

Re: Pulse Secure Concurrent users

Hi Martin, 

 

Thanks for sharing this, 

 

Can you please help me how to add mertic (UnDP) on to Prefstack i dont see this after adding entities /

 

Please help me its URGENT

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