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Level 10

Pulse Secure Concurrent users

Is there a way to retrieve the concurrent users and webusers from a Pulse Secure box?

I tried the universal poller, but it seems that this is not working.

 
 
 
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Level 10

Hi Everyone,
I figured this out.  Putting together images and will post shortly.

Level 10

Here is how I created it:

Create 2 Universal Device Pollers

# 1, Current User Count, OID: 1.3.6.1.4.1.12532.13.0

MIB Value Type = Rate

Unit = Gauge32

Time Frame = None

I made my polling rate every minute to figure it out, a slower rate is probably fine.

PulseSecureCurrentUserCount.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

# 2, Maximum User Count, OID: 1.3.6.1.4.1.12532.55.0

Same details otherwise

PulseSecureMaxUserCount.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Assign to the appropriate nodes.

Then these metrics will be available in PerfStack

PerfStack.png

Level 12

The only bit I don't understand is why you've gone with 'Gauge32' - can you clarify that?

And rather than use perfstack I'm adding it as a vital stat box - not sure I've done that right at this stage but that's the least of my worries.

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Level 10

Hi Stuartd,

It was based on an SNMP Walk.  When I walked one of the devices to find the OIDs that I wanted I got this response:

.1.3.6.1.4.1.12532.13.0 = GAUGE32: ####
(#### being the number of logged in users)

Level 12

Thank you - SNMP is a whole subject on its own so trying to get my head around it.

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Level 7

Hi Martin, 

 

Thanks for sharing this, 

 

Can you please help me how to add mertic (UnDP) on to Prefstack i dont see this after adding entities /

 

Please help me its URGENT

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Level 12

After you have added the UnDP poller to the device you can then see the results in PerfStack

Add your node to the project

Select the Node, in the next column over on the screen you should see the UnDP Group of the assigned OIDs (in this case mine are named SSL VPN)

saw10_0-1585151459999.png

Then it is a simple drag and drop of the poller.

Remember you are assigning the UnDP to the Node.

 

Hope this helps.

 

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Level 7

I added the UnDP  Poller in the node,

 

can you please send me some pictures or screenshots , steps so i can verify 

 

 

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Level 10

Hi anandsharma,

I had the problem where the UnDP items didn't appear as options for the node in PerfStack, and for me it was due to selecting "Raw Value" in the "MIB Value Type" when creating the new Universal Device Poller.

If the UnDP you're trying to create isn't for the Pulse Secure user count, try changing to "Rate" or "Counter", and see if the metrics become available in PerfStack.  If that doesn't work, can you post screenshots of the UnDP and PerfStack?

Level 7

Hi Martin,

Please provide me your mail id so i can attached the image,

i am creating UnDP poller for Pulse secure user count as per your image in earlier post.

 

 

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Level 7

Pulse.JPG

So its in default group . 

 

Perfstack.JPG

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Level 10

Sorry, looks like I skipped documenting a step in my instructions.  I'm guessing that the poller isn't assigned to your nodes yet.  Do this:

In Orion Universal Device Poller, click on the "Assign Pollers" button.  Select the pollers you intend to assign to your nodes in the window that opens:

4_UniversalDevicePoller_AssignPoller.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click "Next" and then select the nodes you want to assign to:

5_UniversalDevicePoller_AssignPoller.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you wish to group the pollers together, that option is here:

3_UniversalDevicePoller_Group.png

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Level 7

Sorry mate . still not working , is this is something with version issue ?

and let me know do i need to search metric and all 

 

Perfstack1.JPG

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Level 7

Do let me know if the group we created , need to assign somewhere ???

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Level 10

Hi Anandsharma,

I'm not sure then.  Would you be able to post screenshots of every step?  Maybe we can identify if something is missing that way.

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Level 7

Hi Matin,

 

I already shared the screen

1) created poller , assigned to new created group (Pulse secure User Count ) than assigned them to Nodes

2) Started new Perf stack , added Entities (Nodes)

3 ) Tried to add and find the metrics (Pulse secure one ) 

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Level 10

Hi Anandsharma,

I'm not sure then.  Perhaps restarting services will help.  Other than that maybe SolarWinds support can assist.

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Level 10

Looking at mine, in PerfStack, the name of the group that shows up in expandable section is the same as the name of the group that the UnDP pollers are in.  I'm thinking that might be a required step.  If you go back into the UnDP configuration for the individual poller, you can change the name of the group there and it will create the new group (that was confusing to me too).  Try adding both to a group and seeing if that shows up in PerfStack.

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Level 7

Hi 

tried the same , still not able to see that group

 

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Level 10

Hi Anandsharma,

Can you post the images into the reply using the 'insert photos' option?

post_screenshot.png

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