Pdf Reports that send by email are blank

[buzava]

Hello.

It seems after the issue started after i did update to 2019.4 version . 

I get all my pdf reports as blank pages.

[solarrick]

Hi, was this ever resolved for you? If so can you share how? I am seeing the same on one of my reports.

Thanks in advance,

Rick

[buzava · Accepted solution]

After i did update to 2020.2 it got fixed.

I suggest to do the update if you can.

[sum_giais]

I'd suggest creating a ticket on this.. however some quick triage in the 'C:\ProgramData\SolarWinds\Logs\Orion\OrionWebPdf.log' may shed light on the issue you're having.

[buzava]

Thank  you , i will open a case.

There is nothing wrong  in the log file.

[kevin.138]

What was the fix for this issue? I just upgraded to 2020.2.1 and have several pdf reports showing up blank, and there is nothing the C:\ProgramData\SolarWinds\Logs\Orion\OrionWebPdf.log file. Appreciate any help.