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Level 9

Out of Band Monitoring (public IP)

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Our company had an outage a couple weeks back due to our ISP.

My expectations was that we would get an alert that one of our devices see's a port down (outside) but we did not.  Because we have a dedicated tunnel for East/West traffic, Solarwinds did not notice any issues as all devices were communicating on the private IP.

Is there a way to do out of band monitoring?  We have 9 locations and I can spin up another polling server on each site but it would still be using a private IP for communication.  Does Solarwinds have a way to test the public cloud periodically.

Or am I over complicating it and should just look for alerts on a layer3-4 device where the public uplink is?

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Product Manager
Product Manager

@sjanssen - Have you attempted to use NetPath by chance? That might be an option worth testing out as you would be able to alert based on a change to the path itself. 

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Product Manager
Product Manager

@sjanssen - Have you attempted to use NetPath by chance? That might be an option worth testing out as you would be able to alert based on a change to the path itself. 

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I have not!  I'll look more into that product. 

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