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Orion Website Error - The Operation Has Timed Out

sgtwright over 16 years ago

After the upgrade from 8.1 to 8.5.1, I am frequently getting the following error when trying to click between screens (i.e. Home Screen to Admin Screen...Admin Screen to Database Details, etc.) Has anyone else seen this error?

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.Web.HttpException: Error executing child request for /Orion/Admin/AdminProxy.aspx. --->
System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. --->
System.Net.WebException: The operation has timed out   at System.Net.HttpWebRequest.GetResponse()   at ClassicSiteProxy.FetchPage(HttpContext context, String pathAndQuery, Boolean allowPostThrough, Boolean followRedirects)   at ClassicSiteProxy.FetchPage(HttpContext context, String pathAndQuery, Boolean allowPostThrough)   at Orion_Admin_AdminProxy.OnInit(EventArgs e)   at System.Web.UI.Control.InitRecursive(Control namingContainer)   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   --- End of inner exception stack trace ---   at System.Web.UI.Page.HandleError(Exception e)   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest()   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)   at System.Web.UI.Page.ProcessRequest(HttpContext context)   at ASP.orion_admin_adminproxy_aspx.ProcessRequest(HttpContext context)   at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)   --- End of inner exception stack trace ---   at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)   at System.Web.HttpServerUtility.Execute(String path, TextWriter writer, Boolean preserveForm)   at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)   at System.Web.HttpServerUtility.Transfer(String path)   at Proxy.DoLegacyProxy(String path)   at Proxy.Page_Load(Object sender, EventArgs e)   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)   at System.Web.UI.Control.OnLoad(EventArgs e)   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest()   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)   at System.Web.UI.Page.ProcessRequest(HttpContext context)   at ASP.orion_proxy_aspx.ProcessRequest(HttpContext context)   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

0 sgtwright over 16 years ago

Anyone? This is now happening more and more frequently.
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0 sgtwright over 16 years ago

More Information. In the Event Viewer, I am getting several of these errors since the upgrade to 8.5.1:
Event code: 4005
Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.
Event time: 10/31/2007 4:17:07 PM
Event time (UTC): 10/31/2007 8:17:07 PM
Event ID: 01bc396b78e04844b4e8f5b045ecd99f
Event sequence: 329
Event occurrence: 21
Event detail code: 50202

Application information:
Application domain: /LM/W3SVC/2/Root-1-128383234711268251
Trust level: Full
Application Virtual Path: /
Application Path: C:\InetPub\SolarWinds\
Machine name: CFAWMS01

Process information:
Process ID: 8000
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE

Request information:
Request URL: solarwinds.cfahome.com/.../SummaryView.aspx
Request path: /Orion/SummaryView.aspx
User host address: 10.1.20.201
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE

Name to authenticate:

Custom event details:
For more information, see Help and Support Center at go.microsoft.com/.../events.asp.
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0 pvaldes over 14 years ago in reply to sgtwright

Hi,
Im getting the same error on my NPM 9.5 SP4.
Anyone? I will post a support request if no go here in the forum.
Source: ASP.NET 2.0.50727.0
Event code: 4005
Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.
Event time: 2/3/2010 2:40:03 PM
Event time (UTC): 2/3/2010 3:40:03 AM
Event ID: 6fb76e7cdfdb449bb00e778494503eba
Event sequence: 6275
Event occurrence: 6
Event detail code: 50202

Application information:
    Application domain: /LM/W3SVC/2/Root-1-129095383812968750
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\InetPub\SolarWinds\
    Machine name: SVC-NETMON-WEB

Process information:
    Process ID: 7064
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE

Request information:
    Request URL: sms/.../Login.aspx authentication failed for the request. Reason: The ticket supplied has expired.fOrionForms authentication failed for the request. Reason: The ticket supplied has expired.fDefault.aspx
    Request path: /Orion/Login.aspx
    User host address: 10.0.0.204
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE

Name to authenticate:

Custom event details:

For more information, see Help and Support Center at go.microsoft.com/.../events.asp.
Thanks
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