Can someone share where the log file for this app is located? I believe I have my settings file configured correctly and the process has been restarted but I'm not seeing an attempt of the Orion server to send anything to the Jira Sever. In C:\ProgramData\SolarWinds\Logs I found ' OrionJiraIntegrationService' and older 'OrionJiraIntegrationService.log' files but each only contains a single line like the following
*** Assembly SolarWinds.OrionJiraIntegration.Service, Version=184.108.40.206, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2018-08-30 15:10:27,189  INFO JiraApp.OrionJiraService - Writing out alert info
Which seems to correspond to each time I started the app.
Any help is greatly appreciated.
I am havin the exact same issue, no additional logging apart from the one you have.
I know this is an old thread, but is anyone using this with success?
Are there any special OS/SW version requirements?
Thanks in advance for any reply.
The idea of integration in great and now the integration (using version 1.0.3) is succesfull, but there are 2 current problems with the process:
1. Creating Jira tickets stops every day (after 15-20 hours of working); the workaround is to restart Windows service "SolarWinds Orion Jira Integration Service". There are no errors in the event logs; debug log just stops wtiting new entries.
2. No fields in "FieldAssignment" are created in Jira tickets.
Colud anyone share the information about such problems?
Thanks in advance.
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