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Level 9

Nortel PBX Monitoring

I have some BCM400 and 450 equipment that our telco has asked to have monitored including Hardware Health. Not finding a lot of info, and could use some of your knowledge.

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Level 14

Guessing that you have SNMP polling.

I'd start with doing a snmpwalk of the device, to see what it supports. - Search Page is a good resource when you are trying to find what OIDs are.

Watch - MIBs and OIDs - Video - SolarWinds Worldwide, LLC. Help and Support for an overview.

The hardware health will pick up on supported OIDs to provide the hardware status data, but this is quite vendor specific.

Hopefull the Nortel .( OIDs will provide the data you need, you can set up UDP pollers to collect the data and alert/report upon it.

And video tutorial for UDP - Add and assign Universal Device Pollers - Video - SolarWinds Worldwide, LLC. Help and Support 

Good luck!