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Network Performance Monitor (NPM)

Forum Nodes showing down with agent despite being up.

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Nodes showing down with agent despite being up.

trilobite_rex over 3 years ago

Anyone else post HF2 Upgrade have agents that appear to be working fine but show the nodes as down? I have 15 of them in that state currently. I am moving the to wmi in the short term, but was curious if anyone else was experiencing it.

00688950 is the case number.

0 nickzourdos over 3 years ago

Is the node that's down being managed with the agent? It's also possible to have an agent installed but still be using ICMP/SNMP for status & response time polling. You can check this under List Resources.
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0 trilobite_rex over 3 years ago in reply to nickzourdos

It is managed with an agent.
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0 trilobite_rex over 3 years ago in reply to trilobite_rex

and I see nothing under list resources that tells me that.
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0 trilobite_rex over 3 years ago in reply to trilobite_rex

also switching them to agentless has no change in status. The credentials test out ok.
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0 trilobite_rex over 3 years ago in reply to nickzourdos

After 8 hours the set that I had on the board cleared, however there is now a new set of servers.
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0 aLTeReGo over 3 years ago in reply to trilobite_rex

Are you certain the node is reporting a status of 'Down' and not 'Critical'? The two appear similar enough that occasionally people confuse the two.
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