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New Devices - Hardware health monitoring is in Unknown state

I'm having an issue where any new devices being added are in a state of "Hardware health monitoring is in Unknown state". If I go to manage hardware sensors, no sensors show up for these devices. I have several of the same model of devices running on the same software version. I've tried tweaking the environmental monitoring MIB on the devices and nothing seems to fix it. Any help would be appreciated. Solarwinds support is slow to respond as usual.