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Network Performance Monitor (NPM)

Forum Netpath Help

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Netpath Help

Selspiero over 7 years ago

Hi!

Now i have a fully upgraded 12 instance, i was testing out Netpath. I have an issue with our firewall it looks like, as this probe to Facebook shows the following:

So on the left is my SW server, next hop is our core switch (which shows correctly) next hop is then our Cisco ASA firewall which doesn't show - which is weird as this is monitored in SW. I have allowed port 17778 through the firewall from the SW server, but still not getting a full trace.

Any help would be grand!

Thanks

0 m_roberts over 7 years ago

Hi
It looks like you need to open your firewall up a bit more. See the port requirements section of the following KB - NetPath requirements

Mark Roberts
Prosperon - UK SolarWinds Partners
Installation | Consultancy | Training | Licenses
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0 jcauburn over 7 years ago

Check your firewall logs for ICMP 11.
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