cancel
Showing results for 
Search instead for 
Did you mean: 
Create Post
Highlighted
Level 9

Need URL for alert ack

Jump to solution

I have a script that automatically acknowledges our Solarwinds alerts when we reply to the alerts by email, but after I upgraded my script no longer works.  I was wondering if I could get a URL construct I can used to post alerts acknowledgements via http post to my v9.5 sp5 installation of Orion NPM. 

I send the following information from Solarwinds for use by the script to acknowledge the alerts properly if someone emails a reply with 'ack' in the message body:

"Severity=1 | AlertGUID=bd072c50-cc34-48d5-9a37-0ff02afeebc8 | NodeID=1618 | Alert=NODE DOWN | Nodename=OSISDTRSM1 | IP=10.160.8.18 | Ack=Acknowledged | MonitoringAlert" 

I am desperately hoping I can continue to acknowledge alert via an http post to Orion from by script.  Can someone please help me with this?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Product Manager
Product Manager

Re: Need URL for alert ack

Jump to solution

rmarshall, can you private message me via thwack offline please I may have a workaround for you

View solution in original post

0 Kudos
11 Replies
Highlighted
Product Manager
Product Manager

Re: Need URL for alert ack

Jump to solution

rmarshall, what version did you upgrade from?

0 Kudos
Highlighted
Level 9

Re: Need URL for alert ack

Jump to solution

I wrote the script to work with SolarWinds Orion Network Performance Monitor V9.0.

This is the URL I use in to post to ack alerts (using Python):
starturl = 'http://' + OrionIP + '/Orion/Login.aspx?AccountID=' + AccountID + '&Password=' + Password + '&ReturnUrl=/orion/proxy.aspx?path=/NetPerfMon/AcknowledgeAlerts.asp?AlertType={'  + alertGUID +  '}&ack={'  + alertGUID +  '}:'  + NodeID +  ':' + Type

I found some forum discussions about posting data to Orion via URL, but I haven't found anything that specifically discusses acknowledging alerts with a post. 

I am open to any method of accomplishing this.  The URL post was clean and efficient though. 

I look forward to your response. 

0 Kudos
Product Manager
Product Manager

Re: Need URL for alert ack

Jump to solution

We've confirmed this is a defect; we lost the post in 9.5 when we did the port from ASP to ASP.net.  We will get a defect filed in the system to address this.

0 Kudos
Highlighted
Level 9

Re: Need URL for alert ack

Jump to solution

Would you be willing to give me an estimate of when this fix might be available?  The guys here are hoping I can get this fixed soon.

0 Kudos
Highlighted
Product Manager
Product Manager

Re: Need URL for alert ack

Jump to solution

Nothing we can commit to at this point in time

0 Kudos
Highlighted
Product Manager
Product Manager

Re: Need URL for alert ack

Jump to solution

rmarshall, can you private message me via thwack offline please I may have a workaround for you

View solution in original post

0 Kudos
Highlighted
Level 9

Re: Need URL for alert ack

Jump to solution

The temporary solution you provided me did the trick.  Thank you Brandon.

0 Kudos
Highlighted
Level 7

Re: Need URL for alert ack

Jump to solution

Hi Brandon,

 

Can you post the solution here as i am also looking for the same? 

0 Kudos
Highlighted
Product Manager
Product Manager

Re: Need URL for alert ack

Jump to solution

I will contact you offline now

0 Kudos