Need Advise On Orion Upgrade

Hi jbarr3tt​

On Customer Portal Login | SolarWinds, under Support tab you have Product Upgrade Advisor, just click on it provide what modules you have in your environment it would automatically list what need's to be done.

Hope it helps

Hi

Thanks for the advise, I can not see an option for "Orion Enterprise Operations Console"

What version of EOC are you running?

currently running version 1.3

You will need to upgrade EOC to work with the current versions of your other products.

You can do it before the other upgrades.

Do you have any additional pollers or webservers?

no, all on one server

Then you have it easy. I didn't get prompted to reboot until I got up in the NPM 12, but that may have to do with open files at the time.

Just follow the upgrade path and you should be fine. If it were me, I would upgrade EOC first before upgrading the Orion Platform.

Just a heads up because your upgrade path looked a lot like mine when i recently upgraded. After i upgrade my NCM module from 7.5.1 to 7.6 I was getting a bunch of businesslayer endpoint not found errors in the web console and the Orion Engine Module Service was missing from system services. The way i was able to resolve it was I ran a repair on the "SolarWinds Orion Core Services 2017.1" from Programs and Features in control panel.

You may also have to install the 64 and 32 bit VC++ 2013 Redistributable as well.

here are the articles i used to help me fix it

Web Console Intermittently showing error no endpoint listening (Module Engine / Business Layer service stopping) - Solar…

Orion Module Engine (Business Layer) is missing in services.msc - SolarWinds Worldwide, LLC. Help and Support

Hope this helps.