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Level 7

NPM Email Alert not working

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I've configured basic alerts to email me when a node's status changes. When I test the alert i get an email however when I actually take the node down no email is generated. Any ideas?

Keith

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Level 12

Might be worth having a look in the C:\ProgramData\Solarwinds\Logs\Orion\RunOrionJob.log file to see if any errors are shown. Also, make sure the job is ticked in the list of alerts to ensure it is active!

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Level 13

Is there a reason that you are using basic alerts instead of advanced alerts?  Also, what are the trigger and reset conditions?

Chrystal Taylor

http://www.loop1systems.com


Chrystal Taylor | Head Geek
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Level 12

Might be worth having a look in the C:\ProgramData\Solarwinds\Logs\Orion\RunOrionJob.log file to see if any errors are shown. Also, make sure the job is ticked in the list of alerts to ensure it is active!

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Level 7

The box to disable alerts was checked for some reason. Unchecked that and it's working. Good call!

Keith

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